Services

At Thrive we believe in an integrated approach to health and wellness.
We offer a variety of health care services to keep you better than well. These include:

19 March 2019

To our valued Discovery patients

If you get chronic medication from our pharmacy, you may have received notification from Discovery that from 1 April, your medical aid plan requires you to obtain your chronic medicines from a registered Medexpress pharmacy in order to avoid co-payments. While we don’t comply fully to the Medexpress formulary yet, we have partnered with AlphaScript pharmacy which is a Central Chronic Medicine Dispensing Unit for community pharmacies countrywide. AlphaScript Pharmacy is an accredited Discovery Medexpress Pharmacy Provider.

Through partnering with AlphaScript, we (Thrive) are able to still serve you with your chronic medications with NO PENALTY CO-PAYMENTS. AlphaScript will dispense your medicines on our behalf and have your package waiting at the Thrive Pharmacy for your collection. You may collect your chronic medicines together with any other medicines you require.

The process will work as follows:

1. The first time you require your medicines, following 1 April implementation date, you will need to sign the consent form for AlphaScript to dispense your medicines.
2. We (Thrive) send that form and your script to AlphaScript for dispensing.
3. They send the package back to us and send you an SMS to alert you that it is ready for collection at Thrive.
4. You pop in and collect from the dispensary together with any other medicines that you require that are not on chronic.
5. For all the following repeats on the script, your medications will be pre-packed and delivered to Thrive 2 days before the due date. This is automatically generated unless you tell us otherwise. You will again receive an SMS alerting you to the fact that your chronic medicines are waiting for collection.
6. There is NO FEE involved for this service and there are NO PENALTY CO-PAYMENTS for not using a Medexpress pharmacy.

There are a number of benefits to this partnership for you:

• Conformance to the prescribed Medicine formulary of your medical scheme to provide you with the most cost-effective and clinically appropriate chronic medications to reduce co-payments and ensure no out of DSP network Co-payments
• Advance notice of the collection date of your chronic medications from Thrive.
• Monthly follow up if chronic medication is not collected timeously.
• Confirmation of your monthly medication requirements to prevent over-servicing and wastage
• Face-to-face and professional advice from your pharmacist.
• Maintaining the relationship with your pharmacy and the appropriate management of your chronic condition
• Collection of your medicines at any network pharmacy when you are traveling or if there is none near you, AlphaScript will deliver to your destination free of charge.

Please don’t hesitate to contact us on info@wethrive.co.zaif you have any queries or concerns.

Please complete the form by clicking on the button above, titled “PATIENT CONSENT FORM”. You may also download the form and email back to us at info@wethrive.co.za or complete next time you come instore.

We look forward to working with you on this new project.
Thank you for your continued support.

Yours sincerely

Lynda, Gustav, and the Thrive Dispensary Team